Question 1

What is the best software for garage door companies?

Accepted Answer

Software for garage door companies should include a visual quote builder, scheduling and routing, inventory for doors and parts, customer portal, and mobile apps for technicians. Garage Door OS provides these features with a free trial.

Question 2

How does the garage door quote builder work?

Accepted Answer

The garage door quote builder lets you create visual quotes with door styles, sizes, and options. Customers can view and approve quotes online. It integrates with scheduling and inventory for a complete workflow.

Question 3

Does Garage Door OS offer a free trial?

Accepted Answer

Yes. The trial includes the quote builder, scheduling, mobile app, and core features. When you pick a plan you add a card on file; you are not charged until the trial ends.

Question 4

Can I use Garage Door OS on my phone?

Accepted Answer

Yes. Garage Door OS has native iOS and Android apps for technicians. You can manage jobs, create quotes, track inventory, and access customer information from the field.

Question 5

What manufacturers does Garage Door OS work with?

Accepted Answer

Garage Door OS works with leading garage door and opener brands. The platform helps you manage installations, repairs, and parts for residential and commercial doors.

Question 6

How do I quote a garage door installation?

Accepted Answer

Use the visual quote builder to select door style, size, color, windows, and hardware. Add opener and installation labor. The system calculates pricing and generates a shareable quote. You can do it from the office or on-site with the mobile app.

Question 7

Can I track garage door and opener inventory?

Accepted Answer

Yes. Garage Door OS lets you track door panels, openers, springs, cables, and other parts. Set reorder points, link parts to jobs, and keep stock levels accurate for residential and commercial jobs.

Question 8

How does the photo visualizer work for garage doors?

Accepted Answer

Customers upload a photo of their garage. The visualizer overlays door styles and colors so they can see how a new door will look. You can embed it on your website for leads and use it during quoting to close more sales.

Question 9

Do you support torsion spring and extension spring jobs?

Accepted Answer

Yes. You can create repair and replacement jobs for both torsion and extension springs, log spring size and type, and attach parts from inventory. The system helps you schedule spring jobs and track warranty or follow-up.

Question 10

Can I manage opener installations and programming?

Accepted Answer

Yes. Track opener brand, model, and type (wall-mount, jackshaft, belt drive). Log programming steps and remote/homelink setup. Create jobs for new installs, replacements, or programming-only service calls.

Question 11

How do I handle residential vs. commercial garage door jobs?

Accepted Answer

Garage Door OS supports both. You can tag jobs as residential or commercial, use different door and opener options, and track commercial specs (e.g. wind load, fire rating) in the quote builder and job notes.

Question 12

Can customers approve garage door quotes online?

Accepted Answer

Yes. Send a quote link to the customer. They can view the door style, options, and price, then approve or request changes. Once approved, you can convert the quote to a job and schedule installation.

Question 13

Do you support garage door cable and track repair?

Accepted Answer

Yes. Create repair jobs for cables, tracks, rollers, and hinges. Log parts used and attach before/after photos. The same job record can include springs, opener, or full door replacement.

Question 14

How do I price different door styles and options?

Accepted Answer

The quote builder includes configurable options for door style, size, insulation, windows, and hardware. Set base prices and markups so pricing stays consistent. You can customize pricing by style or manufacturer.

Question 15

Can I send technicians to emergency garage door repairs?

Accepted Answer

Yes. Schedule emergency repair jobs, assign the nearest available technician, and use the mobile app for real-time updates. Technicians can create quick quotes for springs, cables, or opener issues on-site.

Question 16

How do I manage warranty on doors and openers?

Accepted Answer

Track warranty dates and manufacturer on jobs and inventory. When a callback comes in, you can look up the original job and parts to verify coverage and schedule follow-up.

Question 17

Do you support section replacement and single-panel repairs?

Accepted Answer

Yes. Create jobs for section replacement or single-panel repair. Link to door style and size in the quote builder, track parts, and document with photos for insurance or warranty.

Question 18

Can I run my garage door company from one dashboard?

Accepted Answer

Yes. Garage Door OS gives you one place for scheduling, quotes, jobs, inventory, and customers. Dispatchers see the board, technicians use the mobile app, and you can run reports on sales, installs, and repairs.

Question 19

How do I get more garage door leads from my website?

Accepted Answer

Use the photo visualizer widget on your site so visitors can see how different doors look on their home. Offer a free quote or estimate link. Garage Door OS helps you capture leads and turn them into quoted jobs.

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