Garage Door OS Docs
Reporting & Admin

Audit Logs

Review system activity and changes.
4 min read

Audit Logs

Overview

Audit logs record who changed what in ServiceFlow—supporting security reviews, dispute resolution, and compliance questions after the fact.

How to access

Settings → Audit Logs (/settings/audit-logs)
Admin-oriented; availability may depend on role.

What you can do today

  • Browse chronological activity entries.
  • Filter by user, action type, date range (per UI filters).
  • Inspect before/after details for supported entities.
  • Investigate unexpected data changes or permission issues.

Prerequisites

  • Admin or audit-view permission.
  • Clock sync and timezone awareness for correlating with external systems.

Step-by-step

Investigate a change

  1. Settings → Audit Logs.
  2. Set date range around the incident.
  3. Filter by user or entity type if available.
  4. Open entry → read action description and payload summary.

Regular compliance review

  1. Monthly export or spot-check admin actions.
  2. Cross-reference with Users & Roles changes.
  3. Document findings per your internal policy.

Current limitations

  • Retention period may be finite—confirm with your hosting agreement.
  • Not every field-level edit on every module is logged—coverage grows over time.
  • No real-time alerting on suspicious activity built in.
  • Export format may be UI-limited vs SIEM integration.

Roadmap

  • Webhook/stream to external SIEM.
  • Alert rules (e.g. bulk delete, settings change).
  • Immutable log storage option for enterprise.

Related features